Part of maintaining a strong corporate image is ensuring your customers are protected from all types of security threats. This is true for any organization as the health of their brand is often closely linked to their business success. That said, a recent study by TD Bank found that even with fraud cases on the rise, only one percent of small business owners surveyed said falling victim to fraud was a top business concern.

This casual, unwary approach toward security continues to boggle my mind, particularly in today’s highly volatile business environment. But while three-quarters of the small businesses polled said they are incorporating steps to protect their computer systems from fraudsters, Fred Graziano, head of the commercial and small business banking at TD Bank, said companies need to keep up with the latest available fraud preventative technologies and criminal tactics used by more sophisticated fraudsters. (more…)

One of the biggest benefits of doing business over the Worldwide Web is increasing revenues with a broader, international audience. While business potential can be limitless over the Internet, unfortunately, so are the risks. Today, online merchants doing business domestically and overseas need to be aware of the various types of shipping and re-shipping scams that fraudsters are perpetrating to steal from unsuspecting companies.

In the article, “North business loses $8k in online scam,” a company was recently cheated out of $8,000 by an international scam that included fraudulent credit cards and a bogus freight business. The company was duped after a customer requested its purchase to be shipped to Japan via a fake London-based freight company, where additional charges to have the product shipped were added to the bill. When the customer’s payment went through, the freight company emailed the online business saying it could not take credit card payments. It asked for a direct, non-refundable overseas cash transfer, which the business paid for. Because the initial transaction went through, over the next month the company made five additional shipping payments on similar orders, amassing $8,000. (more…)

Every second, someone is sharing personal information about themselves over the Internet. For most online users, this data is meaningless except to the friends and well-intended recipients of the sender. But the truth is, others are watching; and they’re watching closely. For online fraudsters, personal information is carefully pieced together and used to answer security questions that allow them to break into other peoples’ online accounts to perpetrate identity theft and steal from their bank accounts.

In the article, “Fraudster used Facebook to hack bank accounts,” cyber criminal Iain Wood spent 18 hours a day online collecting information posted by his neighbors on social networking sites including Facebook to figure out passwords that would defeat online banking security checks. Prior to getting caught by police, he managed to steal more than £35,000 (approx. $55,000 USD) over a two-year period. (more…)

The attack vectors of online scams morph faster and faster, making it consistently more difficult for security professionals to develop effective preventative solutions. Merely keeping pace with fraudsters’ latest tricks is not enough to adequately protect a system or network. This is especially true for online retailers and other businesses that open their virtual doors to international business.

According to the article, “Credit card fraud is a cross-border crime,” statistics have shown in recent years that online fraud trends can differ dramatically between countries. For example, online payment fraud in the UK dropped 10% from 2009-2010, while the US experienced a 157% rise in attempted payment fraud during that same period. (more…)

When it comes to adopting new technologies, every industry and market has its growing pains. For example, businesses with an increasing dependency on the Internet for sales revenues face a number of security challenges ranging from credit card fraud, phishing emails and social engineering scams. If they aren’t careful, both the business and their customers can fall victim to more complex fraud schemes.

One of the emerging markets experiencing an upswing in Internet transactions is India. According to the article, “How secure are Indian businesses?” the Internet is one of the fastest growing mediums for generating business leads for Indian small and medium-sized businesses, with 57% of SMBs now using their websites as a sales channel. (more…)

A recent report, published by the Office of Cyber Security & Information Assurance in the Cabinet Office and Detica, on the cost of cyber crime revealed that online crime costs the UK economy £27 billion per year. In the article, “UK Cabinet Office Report: The Cost of Cyber Crime,” UK businesses shell out more than three-quarters of the total annual cybercrime costs at £21 billion, while private citizens (£3.1bn) and the government (£2.2bn) round out the overall economical impact.

The study found that IP theft (£9.2bn) and industrial espionage (£7.6bn), combined, account for over two-thirds of the overall cost to UK businesses per annum. IP theft is largely committed against companies with high volumes of IP or IP that’s easy to hack, while industrial espionage includes stealing or exploiting non-IP data from organizations that depend on large amounts of financial transactions and monetary activities.

Other significant cyber crimes that impact UK businesses include extortion (£2.2bn), direct online theft (£1.3bn), and loss or stolen customer data (£1bn), according to the report.

Because organizations today are becoming increasingly dependent on cyber space for business commerce, communications, and daily operations and production, cyber threats pose a significant threat to individual nations, as well as the global economy. This is why reports like these are so important.

Understanding the economical impact cyber crime can have on businesses, industry, and the economy can play a critical role in setting effective security policies and implementing proactive fraud preventative strategies, such as iovation’s device reputation service, which combats new and evolving forms of cyber crime that have a negative impact on organizations across the globe.

When it comes to online fraud, most people have a zero tolerance policy. Common sense tells us that nobody wants to be conned out of their money, let alone their emotional state of being. While they say love is blind, online lonely hearts may also be turning the other cheek to potential fraud for the sake of a little companionship.

According to the article, “Online dating scams harm ‘thousands’ in Lee County,” Stacey Payne of the Lee County Sheriff’s Office community relations department says oftentimes those seeking love online either don’t want to believe it, are embarrassed, or simply don’t mind that the person they are in love with is a scammer. (more…)

You’ve heard the phrase, “Too big to fail,” right? It’s a term that basically says certain banks or financial institutions are so large and interconnected that their failure would be disastrous to everyone else. A similar attitude has been floating around cyberspace for some time. Much like the first term, which the financial crisis proved wrong, the business mentality of being “too small to hack” is also failing.

According to the Wall Street Journal article, “Hackers Shift Attacks to Small Firms,” as small businesses make the leap to computerized systems, they are becoming prime targets for cyber thieves.

Business owner Joe Agelastri, who runs a pair of magazine shops in the Chicago-area, found out the hard way. After cyber criminals planted a software program on his cash registers, which sent customer credit-card numbers to Russia, the breach cost him around $22,000, slicing his annual profits in half. Though somewhat puzzled, Agelastri is just one of a growing number of small business owners who have experienced firsthand how prolific a problem cyber fraud has become in the SMB community. (more…)

Infographics: Hotel Credit Card Hacking © CreditDonkey

When travelers go online to research hotels to plan a vacation or business trip, things like proximity, cleanliness, amenities, and safety play a huge role in their decision-making process. But those priorities may be changing. With credit card fraud becoming more prevalent in the hotel industry, a hotel’s reputation in relation to online security and fraud risks may soon override many of the traditional considerations that consumers have for choosing hotel accommodations.

According to the article, “Hotel Guests More Likely to Be Credit Card Hacking Victims, CreditDonkey Illustrates Danger,” a study estimates that 38% of all credit card hacking involves hotels. That’s two-times more than the financial industry (19%), which surprises Charles Tran, founder of the credit card comparison website, CreditDonkey.

“We were surprised at the numbers showing that hotel visitors run the greatest risk of all for having their credit card information stolen.”

One of the reasons for these unexpected numbers may be the recession. Because the hotel industry has been hit so hard, many hotels and hotel chains have not adequately upgraded their computer security systems. This, along with the fact that travelers typically use credit cards to pay for their hotel stays, may explain why hotels have become prime targets for cyber criminals.

All of this could create a shift in priorities for travelers selecting a hotel. As a result, hotels need to make sure they implement effective anti-fraud security strategies that help reduce the risk of credit card fraud.

As cyber thieves get more sophisticated, hotels must deploy security tools that help them identify fraudulent activity before they happen. Fraud prevention tools like iovation ReputationManager 360 uses device reputations to identify in real-time when a device with a history of fraud or is associated with other known fraudulent accounts is attempting a transaction.

By recognizing or re-recognizing any type of Internet-connected device — whether it’s a PC, laptop, tablet or smartphone — before the transaction takes place, hotels can mitigate their risk of credit card fraud and other unwanted activities, all of which can have a significant impact on their brand reputation and, ultimately, their business revenues.

A U.S. court recently ruled that banks and financial institutions will not only be held liable for fraudulent losses from business accounts, but also bear the responsibility for protecting customers through the use of fraud detection mechanisms. This decision in no way, shape or form will change the way banks already go about detecting fraud by looking at everything from IP addresses, geolocation, velocities and anomalies that could tip off fraud professionals about potentially suspicious online transactions and other high-risk activity.

However, to ensure they stay one step ahead of today’s profit-driven fraudsters, banks need to use the most advanced, anti-fraud techniques to prevent criminals from gaining access to legitimate online bank accounts. Michael Grillo’s article, “Combating Online Banking Fraud – A Top 10 List,” provides a checklist of the essential fraud detection methods that all banks should consider to ensure they are doing everything they can to stop online fraud, including: (more…)

While everyone here at iovation is ecstatic about making the Portland Business Journal’s 2011 list of the Top 100 fastest-growing privately held companies, none of this would have been possible without the outstanding customer service our employees have provided through the years. (more…)

Poor security policies… Significantly lacking basic monitoring of security events… No immediate plans to put adequate data security measures in place… These are the disturbing conclusions of a recent study by IDC Retail Insights, which surveyed retailers across Europe, the Middle East and Asia (EMEA) about where they are at in their data protection policies and practices.

According to the article, “Retailers are not protecting data security,” the report found that only 46% of EMEA retailers have actually put policies in place to deal with exchanges on blogs or social networks. That’s a scary thought when you consider the increase of online and mobile interactions that are taking place around the globe.  (more…)

Finding true love online, whether it’s through the right look, poetic flattery or simple mutual interests, is tough for the millions of hopeless romantics looking to find that special someone. Often times, finding Mr. Right is like searching for a needle in the haystack as those looking for love spend countless hours carefully sorting through endless personal profiles until something catches their eye. (more…)

With so much personal information easily accessible over the Internet, why would cyber criminals go to the trouble of cracking codes or breaking through virtual back doors of retail websites when they can simply pose as legitimate customers and walk right through the front door?

According to the article, “Hackers coming in through the front door,” more and more cyber criminals are creating virtual disguises that are indistinguishable from a legitimate customers, allowing them to make what appears to be valid online purchases right under a merchant’s nose. This type of deceptive fraud tactic not only impacts online merchants’ sales and profits, but is changing the way businesses protect their online retail environments. (more…)

I’m very proud to announce that iovation was recently positioned in the Visionary Quadrant of Gartner’s 2011 Magic Quadrant for the Web Fraud Detection. For a security provider who’s been helping customers across many industries prevent online fraud since 2004, we are pleased to receive this position in the analyst firm’s annual report.

The Visionary section of the Magic Quadrant recognizes security vendors whose products are easy to implement and have successfully reduced online fraud for their customers.   (more…)